Communications Service Provider Knowlarity Acquires Cloud Telephony Business of Sunoray Solutions

Knowlarity Communications, the top cloud communications services provider in emerging markets across South Asia and other regions of the world, powered by marquee investors such as Sequoia and Mayfield, has recently acquired Mumbai headquartered Sunoray Solution's Cloud Telephony business, for an undisclosed amount. With this acquisition, the cloud-based global business communications pioneer aims to utilize Sunoray’s strong market understanding of growing technological needs of SMEs, including AI and Machine Learning products.

Sunoray Solutions, founded by Rahul Arora and Sumontro Roy in 2014, is a rapidly growing Cloud-SaaS company that offers SMEs latest tech-based product offerings to cater to diverse business needs. Within a short span, the organization has built a diversified product portfolio that caters to the holistic needs of the SME market, a thriving community in the Indian business ecosphere.

“The growth path and customer profile of both companies is synergistic and the acquisition is consistent with our strategy of acquiring businesses that complement our scale-up, both, in terms of revenue and breadth of offering to our customers”, said Ambarish Gupta, founder and CEO, Knowlarity. “Sunoray has successfully identified the growing technology needs of the massive SME market across their customer life-cycle needs and built it into their product roadmap, including Artificial Intelligence (AI) and Machine Learning products. We will also aggressively target the Enterprise Customer with the expanded product”, he added.

“Sunoray is entering its next stage of growth, which will be explosive since the SMEs are now actively seeking simple, effective and economical technology. Knowlarity provides Sunoray the correct blend of resources to drive this growth”, said Sumontro Roy, cofounder and COO, Sunoray Solutions.

Knowlarity has been at the forefront of introducing technologies in the field of business communications and operations. With clients spread all over the world and across different industry verticals as well as stages of growth, the recent acquisition is proof of the organization’s continuous march towards expanding the scope of its operations not only globally but across newer markets in tier-II and III Indian cities.

Knowlarity is a provider of cloud based communications solutions to businesses in the emerging markets. A New Delhi-based company founded in 2009, Knowlarity's products and services are actively adopted by more than 2 million users and is the largest provider of such services. Knowlarity’s mission is to transform the business to customer communication industry in the emerging markets with personalization, automation, AI and analytics. Knowlarity’s flagship product is ‘Super Receptionist’, a plug-and play virtual contact center for a business. The company and has grown into a global venture with  over 300 employees, 1000 partners and 8 offices in India, Southeast Asia and Middle East.

In May 2016, Knowlarity had acquired Delhi-based Smartwards, a customer engagement platform, for an undisclosed amount. 

In March 2018, Knowlarity CEO Ambarish Gupta has also funded recruitment startup HireXP.