An Australian telco, Telstra, deployed AI in its customer service practices, resulting in a 30 percent reduction in customer complaints, and improving customer service advocacy by a 180 percent.
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Last year we saw businesses adapting designs which were mobile-first, user centric, data driven and content focused. 2018 will be about AI, ML, VR, IoT, etc.
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5G will enable a $27.3 billion revenue opportunity for Indian telecom operators by 2026 – the handset and money to purchase 5G airwaves is all that is missing.
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Technology has been a core player in helping improve healthcare, saving time and effort for both patients and caregivers alike, and reducing potential errors
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Physically checking out each housing listing is impossible in vast India, but machine learning might just make that possible.
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Global Business Services (GBS) is emerging to be a strategic priority for any large enterprise integrating governance, business practices and locations for shared services as well as outsourced functions.
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Forget fingerprint identification or retinal scanning. University of Buffalo researchers have developed a computer security system using the dimensions of your heart as your identifier.
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Researchers at the Shri Guru Gobind Singhji Institute of Engineering and Technology suggest age classification is useful in security systems and customer relationship management.
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