Founded in 2008, the venture was sparked by noticing a common problem in digital systems – while ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) digitised data, they failed to address the lingering issue of handling paper required for signatures in the last mile.
This visionary founder saw the potential for digital signature technology to become a transformative business category, aiming to eliminate paper in the last mile.
‘Zero Trust’ Paradigm
Over the last three years, the tech landscape has witnessed a seismic shift with the emergence of the 'Zero Trust' paradigm in cybersecurity. Defined by the principles of 'Never Trust, Always Verify,' this paradigm intertwines identity and security. It emphasises the traceability of identity, identity-driven access, and securing data infrastructure through encryption and cryptographic keys.
Expanding Frontiers
The strategic focus for the coming years is centred on key principles. Firstly, the company is actively investing in cutting-edge cryptography areas, including post-quantum cryptography, fully homomorphic encryption and mobile-based digital signature certificates.
Secondly, plans for international scaling are underway. Srinivasan reveals, “We plan to scale internationally in many markets which are looking at emulating or adopting models similar to India's ‘Digital Public Infrastructure (DPI)’ and take our solutions to these markets”.
Lastly, a commitment to come up with vertical offerings for specific industries such as BFSI and Pharma is a key agenda.
Growth Graph
As a publicly listed entity, Q2 FY 2024 reflects an impressive growth trajectory. Total income reached Rs 967.04 mn, marking a substantial 61.5 per cent YoY growth. The EBITDA stands at Rs 286.61 mn, with a PAT of Rs 187.65 mn.
The path to building a successful business, according to the Co-founder, is marked by unwavering belief and patience. Drawing parallels with the age-old fable of the 'tortoise and the hare,' Srinivasan emphasises that patience and perseverance are key virtues.
Alongside this, solving for product-market fit, scaling, and fostering continuous innovation are identified as imperative steps.
A crucial entrepreneurial lesson from the Co-founder underscores the often underestimated importance of financial prudence. Regardless of groundbreaking ideas and stellar teams, navigating financial challenges is identified as a critical aspect that can significantly impact a startup's journey.
A Digital Tomorrow
He envisions India's impactful role globally, especially in transforming business processes and promoting financial inclusion through the Digital Public Infrastructure - encompassing KYC, eSignatures and payments.
India's growth story, according to Srinivasan, is underpinned by entrepreneurial opportunities, access to skilled talent and the world's increasing reliance on India as an innovation hub.