Kovai.co Acquires Floik To Enhance Its Document360 Knowledge Management Platform

Coimbatore-based, Kovai.co - an enterprise software and business-to-business saas company providing revenue growth solutions, acquired Floik, a Bengaluru-based business-to-consumer B2C saas company. This move aims to strengthen the capabilities of Kovai.co's AI-powered knowledge management software, Document360. 

Floik's interactive demos, videos, and guides will be integrated to expand Document360's industry-leading knowledge base features, ultimately benefiting its 2,500 plus global customers, as per the press release.

Floik, an Elevation Capital-backed platform developed over two years, enables companies to create interactive product demos and guides, as per a press release. These tools guide users seamlessly through software features, enhancing user adoption and experience. Floik has gained significant traction in the SaaS industry, serving over 8,000 users globally.

With this acquisition, Kovai.co aims to further elevate its knowledge management offerings by integrating Floik’s interactive demo and guide capabilities directly into its Document360 platform, underscoring its commitment to innovation and customer success. 

"Integrating Floik’s capabilities into Document360 aligns perfectly with our vision of creating a robust knowledge management solution that goes beyond traditional documentation," said Saravana Kumar, Chief Executive Officer of Kovai.co. "Floik’s interactive tools will allow our users to deliver a more engaging and impactful experience, empowering end-users to truly understand and leverage our software’s capabilities. We also anticipate a 35% year-over-year revenue increase in our knowledge management category." 

To ensure continuity in product development and customer support, six dedicated Floik staff, who were instrumental in its development, have joined Kovai.co. The team will be led by Vidyasankar Krishnamurthy, and they will continue to enhance the product’s functionality and support its deployment across Document360’s extensive global customer base.