Zomato Introduces Credit Point Feature To Simplify Cash On Delivery Payments

Zomato has launched a new feature to simplify cash on delivery (COD) transactions. Starting today, customers can pay their delivery partners in cash and have the balance instantly added to their Zomato Money account. This balance can be used for future delivery orders or dining out, enhancing the convenience for customers.

Deepinder Goyal, Zomato’s founder and CEO, commented on the innovation, stating, "For cash on delivery orders, finding exact change can sometimes be inconvenient. Our customers can pay delivery partners in cash and ask for the balance amount to be added instantly to their Zomato Money account."

Goyal also credited the inspiration behind this solution, saying, "Thank you @bigbasket_com for the inspiration, and our delivery partners (three of them are working as product managers with us) for insisting that we develop this asap."