EPIC ONE will be a game-changer in the loyalty program space with cutting edge technology and an easy to integrate platform
EPIC ONE, founded in 2019, Headquartered in Bangalore, India, EPIC ONE has over 10 million + reward options making rewards accessible and ubiquitous for customers by bringing all the loyalty programs on a single platform.
Shalini Prakash is the Co-Founder of EPIC ONE and has been a Venture Partner at 500Startups, a global venture capital firm and accelerator based in Silicon Valley with a total of over $500M under management. At 500Startups, her focus was to head the company's investments, expertise and operations across India and drive targeted investments in the most talented founders and promising start-ups. She is an Advisor to AngelList India and WeWork (startup labs). She is associated with several initiatives like Xprize's Safety Prize as a panel member; Mentor at Facebook's SheLeadsTech and was the Global Ambassador of Women's Entrepreneurship Day (UN-supported initiative) in 2016. She has been part of several speaking engagements include events organized by Harvard University, IIT Bombay, Facebook, Nasscom, Startup Grind, YourStory, Digital Ocean, and more
Amit Chawla is the Co-Founder, MD & CEO of EPIC ONE. He is also the Founder of Reward360, India's premier Loyalty Technology and Solutions Company. Reward360 builds and manages Loyalty platforms and global digital commerce for large Corporations predominately for banks in India, SE Asia and the Middle Eastern region. Amit is a member of the 'YPO – Young Presidents Organization', which is a global platform for CEO's to engage, learn and grow. Amit was also the 'Chairman of Bangalore East Round Table 27', an international body to promote service, fellowship and goodwill in National and International affairs especially in the field of sponsoring Education for the underprivileged children. He is actively involved in social services especially working closely with Tibetan Refugee students and monks and is dedicated to the welfare of physical and intellectually disabled children.
"Enterprises realize the need for a loyalty program – Enterprises want to engage and retain their customers more than ever. Epic's unique platform brings both the Earn engine and Spend platform together on one single platform. Epic is an ideal bridge between enterprise offering and customer needs. Hence, we came up with the idea of this platform where the customers can use their points flexibly anywhere and at any time." says Shalini Prakash, Co-Founder of EPIC ONE.
EPIC ONE will be a game-changer in the loyalty program space with cutting edge technology with an easy to integrate platform, host of customization available as well as secure and fast. EPIC ONE is poised to be a one-stop loyalty program platform for customers looking for a simple platform with a plethora of options to redeem points without losing them to expiry. The strength of collaboration with brands brings tremendous value to the consumer through a combination of material offerings and experiences. Through this platform, they want to integrate technology with customer experience to allow enterprises to gain customer insights and customers to easily use their points flexibly anywhere and anytime. In addition, customers will have an option of earning in India and redeeming the points across 150+ countries with over 10 million reward options in 40+ categories.
EPIC ONE uses data to drive customers into point of sale, thereby driving sales. The 'Scan and Earn' option helps drive targeted sales that benefit the customer to earn more points. The platform runs highly effective loyalty campaigns with the omnichannel campaign management tool and review results almost immediately with the dynamic dashboards
Dream rewards is an avenue that drives more transactions, higher frequency and higher value. Better and faster marketing across channels is available through EPIC ONE. The platform offers a better understanding of the consumer without creating a splurge. Provides brands with the motivation to innovate and create better in-programs for consumers.
Increased engagement, intelligent data, Mobile-first platform, customised reporting tool, customised coupon code system, PCI DSS certified platform, low-cost rewards ecosystem, higher revenues, social media deep linking, lowered attrition, over 100 global reward partners and easy integration.
The technology has the power to customize the loyalty experience rather than forcing companies to offer generic "one size fits all" approach. This platform also delivers relevant content within the right context so that the program and the technology are enhancing a customer's experience – not getting in the way. They believe that a loyalty program must be a factor that "eases one's life".
"Loyalty programs could be pivoted to the B2B circuit where enterprises can engage better. Having run multiple loyalty programs for enterprises, I wanted to build a more sophisticated platform for enterprises to better engage with customers. The new platform is a cloud-based solution and is fully ML-powered giving enterprises a seamless engagement by rewarding customers." says Amit
Customers will have an option of earning in India and redeeming the points across 150+ countries with over 10 million reward options in 40+ categories.
"Epic One is bootstrapped. We plan to use the cash coming in from the first sales and existing resources to build the company further. Epic's business model will be based on a SaaS model as we will be managing the loyalty and rewards programs of several businesses. On the B2C side, we stand to benefit when the customer redeems points between different brands. We are gearing up for launch by the end of this year. Epic is an offshoot of Rewards 360 with clients including Axis Bank, HDFC Bank, Standard Chartered, Emirate NBD to name a few. These become a default part of Epic, giving it scale from Day 1. Some of the brands that are already part of Epic include Cleartrip, Qwikcilver, Booking.com, Asos, Bharat bill pay system etc. powering our Travel and Lifestyle/ Gift Cards/ Bill Payments categories." says Amit Chawla, Co-Founder, MD & CEO of EPIC ONE
The rewards ecosystem is fragmented and is operating in silos. The customer has so many brands to go individually. But with EPIC ONE, they have all these brands under one platform.
