The Journey of SeeDoc - Your Next Gen Family Doctor

SeeDoc combines advanced video, voice, mobile, and artificial intelligence with the medical knowledge and experience of India’s leading Doctors and specialists, and with over 300,000 users in its testing phase it has rapidly become the leader in video consults nationwide.

The concept of our age old family doctors who are reliable and easy to access is no more seen, but seeDoc is bringing back the trend. The company aims to be the family doctor for the masses in the digital age. With seeDoc, users can either ask questions from specialists and doctors, or opt for high quality instant video consultation, get a Doctor’s prescription right on their phones, get medicines delivered at home, or have blood tests or any diagnostic test done from home (in some areas), while keeping all their medical records organized at one place. Currently it is available on Google store and the iOS version will be launched soon.

SeeDoc only selects leading Doctors in various areas from general medicine, internal medicine, gynaecology, diabetes, dermatology, sexual health, psychotherapy, and more.These Doctors are typically from top medical institutions such as AIIMS, MAMC, and have previously worked at top hospitals such as Medanta, Max, Fortis, etc. in India with lots of experience. These highly trained Doctors are MCI registered to practice in India and have been rigorously trained to use visual and audio senses for diagnosing patients along with aproprietary intelligent diagnosis procedure distilled from best practices in the US, UK, and India. More than 75-80% of healthcare conditions can be treated with this model virtually. For the rest of the issues seeDoc refers patients to other leading Doctors in their area. These local services will be launched soon.

The healthcare industry is reacting to the idea of remote medical consultation very positively and the initial results have been very encouraging. People are resorting to their mobile phones for literally everything and the healthcare industry has been caught by the trend, quite literally India spends about 1 percent of its gross domestic product (GDP) on public health,compared to 3 percent in China and 8.3 percent in the United States. With government spends in the healthcare sector in India reduced considerably, the network of government hospitals and clinics has dilapidated. There is acute shortage on the supply side of quality medical services. With just 0.7 doctors available per 1000 people, 60 per cent of the primary and secondary healthcare centers lack basic testing and quality control procedures. This has led to an influx of more expensive private medical care providers across India, with better medical facilities and quality of doctors.

Despite various public and private initiatives, primary healthcare is almost non-existent in most part of the country. Primary healthcare in India has been in a neglected state for quite some time. With a disintegrating public health infrastructure, no major steps taken for improving affordability and lack of availability of medical services; the Indian medicare sector desperately needs modification. The World Health Organization’s 2000 World Health Report ranked India’s healthcare system at 112 out of 190 countries thus offering a major opportunity for pioneering business models. With technology enabled innovation coming to the forefront, Health is now changing the face of the sector. Gone are the days when you have to go and visit a doctor for a health query. With a simple mobile app, leading specialists and doctors are now available online on your smartphone. SeeDoc is providing utmost convenience to its users who can now video consult doctors via their mobile devices from anyplace where a good internet connection is available without ever stepping out from their home or office.

The service is currently available 8am to 10PM 7 days a week. SeeDoc will soon be launching its services 24×7 where users could avail video medical consults even for urgent care needs. Mobile infrastructure development and launch of 4G is expected to further fuel Health growth in rural areas as well. An increased awareness about personal health and hygiene, the healthcare sector is set to grow at a rapid rate and seeDoc  will lead this change nationwide.